Running... Again?

  If you know me you know there was a time about 10 years ago or so where I was running. A lot. At least 5 days a week and at least 5 miles a run. I wasn’t training, I wasn’t preparing for a race or a marathon. I just found myself enjoying the time spent running. I wasn’t obsessed with numbers, but I kept track of them all and liked seeing improvements in time and distances. It was good physical health and mental health. Then I tweaked my knee. Not bad enough that I couldn’t walk on it, just a tweak that told me I needed to back off of running for a little bit. So I decided on 2 weeks. At the end of 2 weeks I aborted a run very early as the pain was still there. 2 weeks became 3, became a month, became 5 years. 

Kudos to Shutterfly!

Holiday Card
The photo says it all

Just a quick post to share a wonderful customer service encounter with Shutterfly. I had designed and placed an order for some custom holiday cards. You can see it up above. If you get it, please act surprised when you open it. Anyway when we got the package the interior text, which we had supplied, just didn't ring right. After a day it was decided it needed to be changed. I contacted Shutterfly to see what our options were for placing a new order with different text. I was expecting, since the error was fully on our end and was up front with that while talking with the CS agent, that we would have to place a new order and pay the same prices again. Or that maybe Shutterfly throws us a bone and gives us a percentage discount off the final price. I was in no way prepared for Shutterfly to tell us that they would give us a credit for the same number of cards originally ordered and rush deliver the new order of cards at no charge. And we could keep the original batch. Thanks a lot, +Shutterfly!


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